Below you'll find answers to frequently asked questions.
If your question isn't listed, please contact us at info@keuzecadeaupakket.nl.
When ordering
- Click “Choose your end-of-year gift” at the top of the webpage.
- Choose a gift and click “Add to cart.” Note: You can only choose one gift. Prefer a different gift? Then remove your first choice from the cart before adding your new one.
- Enter your unique code in the cart. Without this unique code, you cannot order.
- Click “Place order” in your cart.
- Enter your details. Done!
Your code can only be used once. Please make sure you’ve entered the code correctly. Sometimes an “o” can look like a “0.”
If your code still doesn’t work, please send an email to info@keuzecadeaupakket.nl.
Remove the gift from your shopping cart and choose a new one.
If you’ve already entered your unique code, you don’t need to enter it again. Simply click the “Place order” button.
After ordering
Send an email to info@keuzecadeaupakket.nl with your order number and the correct email address. We’ll adjust it for you.
Send an email to info@keuzecadeaupakket.nl with your order number and the correct address. We’ll adjust it for you.
Unfortunately, it is not possible to choose a different gift after you have already ordered.
Is a product damaged in your package? Please email info@keuzecadeaupakket.nl as soon as possible. Please include photos of the damaged product and your order number.
Place your order before January 31, 2026. You will receive an update about when you can collect your gift.